Frequently Asked Questions

Billing

Billing is done quarterly. Garbage pick-up is a prepaid service. Please be sure to send payment before your new quarter begins so that service is not interrupted. If we have not received payment before your new cycle begins we will discontinue service until it is paid. After payment is received, we will resume your service as usual. For new customers, you will be billed, but payment must be received within 15 days of invoice date or service will discontinue until payment has been received.

Payments

Payments we accept include: Cash, Check, Money Order, American Express, Visa, Mastercard and Discover. If you use a credit card as payment, we request at least 6 months payment.

Missed Pick-Ups!

Please let us know if you feel your stop was missed. If it is our error, we will happily correct it.

Pick-Up Schedule

Please have your trash out no later than 6:00AM This will ensure your pick-up for the day. We CANNOT guarantee that your pick-up time will stay the same every week. We are closed on the following holidays: New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day and Christmas Day. If your pick-up day falls on or after one of these holidays, your pick-up will be one day later than your regular service day for that week.

Restrictions Include:

Liquid of any kind (including paint, oil, gasoline, pesticides), Gas cans/Tanks, Liquid solvents & glue, batteries, Cement, Bricks, Rocks, Dirt, Tires. Construction debris is not considered household trash, please call if you have questions about what we will and will not be able to take.

Services

We offer unlimited household trash which includes anything normally thrown away in a household garbage can. This will be at Odd Job Disposal’s discretion. Please do not put trash in cardboard boxes. One large item per month is included in your service. If you have more than one large item per month, extra charges will apply. Please call ahead for large items. Recycling is available. Please call if you have any questions regarding services included. We expect the service you receive to be the best!! If you have any concerns, please let us know so that we can be made aware of and rectify the situation.